Torch Customer Service
Having issues with a Torch disposable vape or device? Whether your product isn’t hitting, has a charging problem, or you’re unsure about authenticity, here’s how to get in touch with Torch customer support — and what to do if you’re not getting the answers you need.
How to Contact Torch Support
Torch is one of the most popular hemp-derived brands in the game — but direct customer support options are limited. Here are the most common ways to get help:
- Official Website: Go to torchhemp.com and check their contact form.
- Email: Some users have reported getting responses via support@torchhemp.com, though reply times vary.
- Instagram: They occasionally respond through their Instagram page, especially in comments or DMs.
- Verify Products: Torch includes QR codes on packaging for product authentication. If it doesn’t scan or looks off, it might be a fake.
⚠️ Reminder: Torch is a high-demand brand — and that’s led to a rise in counterfeits. Always verify your device before use.
Not Getting Support? We’ve Got You.
If you’re waiting on a response or unsure where your Torch product came from, you’re not alone. At D8 Super Store, we carry authentic Torch vapes (when available) — and we back every product we sell with fast shipping and real support.
Best-Selling Torch Alternatives:
- 💨 Torch Haymaker Live Resin Disposables
- 🔥 Dazed8, Hidden Hills, and Half Bak’d Disposables
- 🌿 Premium THCa Pre-Rolls & Diamonds
- 💎 Ghost, STIIIZY, and Modus Blends
Every item is verified, tested, and shipped fast. And if there’s an issue? Our support team is just a message away.
Shop Smart. Get Help When You Need It.
Tired of guessing if your vape is real or waiting days for a response? Make the switch to D8 Super Store, where service and quality come standard.
👉 Shop Torch Products (when in stock)
👉 Browse All Disposables